[Resolved]  Voltas — voltas window ac issue dealer not ready to handle under warranty product

Address:	Agra, Uttar Pradesh, 282005
Website:	voltasac.com

Hi,

In trust to getting proper action i am writing this to you. Its been 4 days now and problem with my ac (Which is under warranty - snap attached here) is yet not completed. Voltas maintenance number: [protected] registered on 10-sep-17.
As per inspection done today (14sep17) by engineer (Sent by shan electronics-address:-madiya katra, agra — onbehalf of voltas) ac fan blade needs to be replaced and for proper room cooling gas needs to be filled as well. After this remarks engineer left and said ac pickup will be done within 1 hour for action (Keeping ac half inside room and half outside at wall which is dangerous as well — snap attached for reference). But there is no show from anyone and i am still waiting. Also when i tried to coordinate with engineer (Mobile: [protected]) who visited and shared his remarks based on inspection done, he is not picking phone. So tried to escalate this to shan electronics they said this doesn't comes under warranty even after showing genuine bill (Attached here as well) and also next person from his side will be visiting in next 24-48 hrs — which is not at all feasible in the condition which engineer left the ac.
Also on this i have informed (Call/email) voltas over customer care - [protected],

Requesting for your genuine & quick action on this along with replacement of product.

Thanks,
Dr. Shivam sharma.
Email - [protected]@gmail.com
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