[Resolved] Voltas — votas ac model :-1.5t voltas wac 183 lyeserial no. :-4011182c17cc10540 | |||
I bought the voltas 1.5 ton from laxmi aircon, guru harkishan nagar on aprill -17, the details of ac is given below: Customer name:-mr. Manikregistration no:-[protected]date of purchase:-15-apr-2017model :-1.5t voltas wac 183 lyeserial no. :-4011182c17cc10540 1. With in the year of buying, in the month of sep-17, gas leakage problem happened, attended by ginny aircon with in warranty.2. Next year in oct-18, gas leakage happened, again attended by ginny aircon and had paid around 2000/-.3. Again in sep-19, gas leakage happened, again attended by ginny aircon and had paid around 2100/-.4.in may-20, again gas leakage happened, i have raised the complaint on 23-may-20, nobody is visited till date. My question is the quality of voltas air conditioner is degraded the service of ginny aircon is not upto the mark and worked in such a way, you have to faced problem every year and spend money on that. Due to this frustration i am going to buy another ac other than voltas. Please send the engineer for rectification of the same and replaced all the faulty condensers or any other part & also talked about the same with the repairing agency about this matter. If this unit has company fault replaced the same. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 26, 2020 Voltas Customer Care's response Dear Manik, We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further Regards, Voltas Online Team May 28, 2020 Updated by Manik Ajmani consumer complaints logomenuSubmit ComplaintSearch Home iconHome Question iconQuestions FAQFAQ Search search Account Messages Notifications (1) Complaints Sign out © 2020 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail AppliancesVoltasvotas ac model :-1.5t voltas wac 183 lyeserial no. :-4011182c17cc10540 Voltas — votas ac model :-1.5t voltas wac 183 lyeserial no. :-4011182c17cc10540 1 Review M-511, Top Floor, Guru Harkishan Nagar, New Delhi, India Manik Ajmani on May 25, 2020 Mark as Resolved I bought the voltas 1.5 ton from laxmi aircon, guru harkishan nagar on aprill -17, the details of ac is given below: Customer name:-mr. Manikregistration no:-[protected]date of purchase:-15-apr-2017model :-1.5t voltas wac 183 lyeserial no. :-4011182c17cc10540 1. With in the year of buying, in the month of sep-17, gas leakage problem happened, attended by ginny aircon with in warranty.2. Next year in oct-18, gas leakage happened, again attended by ginny aircon and had paid around 2000/-.3. Again in sep-19, gas leakage happened, again attended by ginny aircon and had paid around 2100/-.4.in may-20, again gas leakage happened, i have raised the complaint on 23-may-20, nobody is visited till date. My question is the quality of voltas air conditioner is degraded the service of ginny aircon is not upto the mark and worked in such a way, you have to faced problem every year and spend money on that. Due to this frustration i am going to buy another ac other than voltas. Please send the engineer for rectification of the same and replaced all the faulty condensers or any other part & also talked about the same with the repairing agency about this matter. If this unit has company fault replaced the same. Complaint Status [May 25, 2020] Voltas customer support has been notified about the posted complaint. Verified Support Voltas Customer Care's response, May 26, 2020 Dear Manik, We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at voltas.[protected]@gmail.com so that we can assist you further Regards, Voltas Online Team Update Complaint Post your update to complaint here. Add Image Submit Complaint comments Add a Comment Updated: May 26, 2020 Share0 Tweet0 Comments Manik Ajmani 0 minutes ago Dear Sir, Today Engineer visited to check the problem after 6 days of complaint and said 7 more days to pick the AC for gas charging. Kindly tell me what the use of AMC if AM.C holders are not prefered customers. Instead of doing AMC wiil ask third part vendor to repair the same. You have lost one prefer customer because of bad service. As required, complaint no. is [protected] dated 22-may  Verified Support May 30, 2020 Voltas Customer Care's response Dear Manik, Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone. Regards, Voltas Online Team | |||
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Today Engineer visited to check the problem after 6 days of complaint and said 7 more days to pick the AC for gas charging. Kindly tell me what the use of AMC if AM.C holders are not prefered customers. Instead of doing AMC wiil ask third part vendor to repair the same. You have lost one prefer customer because of bad service. As required, complaint no. is [protected] dated 22-may