[Resolved]  Voltas — Water cooler SR NO. 6010213P[protected]

Address:Rajsamand, Rajasthan, 91

Sir, i am dealer of home appliances product based on nathdwara - rajsathan, i am dealing in your company water cooler machine from your authorised dealer m/s aakash aircon, udaipur. I had purchased an water cooler model pss60/120 s. R no. 6010213p[protected] wide bill no. 010109 dated 04/03/2017. This cooler i had sold to my customer, but from the date of installation the customer regularly complaint for non cooling the water for that i complaint to the dealer, toll free help no and company customer care services on various time, for that your service representative comes approx 5 to 6 times but the problem remains same till now. Now the customer may be complaint at consumer fouram, so i am requesting to you please replace the machine and solve the problem.
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Jun 4, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Apr 18, 2017
Mohan Savarapu's response
Air conditioner was not working properly. Its may cautions for cooling efficients.
Verified Support
Apr 25, 2017
Voltas Customer Care's response
Dear Customer (ntdanand),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Apr 25, 2017
Voltas Customer Care's response
Dear Customer (Mohan Savarapu),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 04, 2017
Voltas Customer Care's response
Dear customer (ntdanand),

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
Complaint comments 

Comments

Not working properly
Voltas Customer Care's response, May 4, 2017
Verified Support
Dear customer (Mohan Savarapu),

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
First Ac service pending by a new product. Please take the action as soon as possible. Thanks in adavanced. ..., ¿??????????????????????????????????????????????????????????????????????????????...
Voltas Customer Care's response, Apr 25, 2017
Verified Support
Dear Customer (sahilrup),

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, May 4, 2017
Verified Support
Dear customer (sahilrup),

We hope your concern is resolved. Please drop us an email at voltas.socialmedia@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team

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