[Resolved]  Voltas — Water Dispenser

Address: H. No. 23-1-867/A, Moghalpura, Hyderabad 500002

My Water Dispenser is having water leakage and made repeated complaints (3 times) through Customer Care. Each time the Service Technician comes and changes Thermostat and charge money. Since 6 months this problem is not resolved.
Each time my complaint is closed without solving.

Last Request No. is [protected] is still not resolved in[protected].

Finally I was given the Phone number of Mr. Shabbir (Cell [protected]) of Hyderabad. Since 11th June 2021, he has has not resolved the problem.
+2 photos
Was this information helpful?
No (1)
Yes (0)
Sep 26, 2021
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2021
Voltas Customer Care's response
Dear Hamid,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team
Verified Support
Aug 21, 2021
Voltas Customer Care's response
Dear Hamid,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further. 

Regards,
Voltas Online Team
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Voltas
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    4423
    Pending
    133
    Resolved
    3043
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information