[Resolved]  Voltas — Water Dispenser

I purchased a bottom loading - HOT/COLD water dispenser from them on 9th of May 2022-It came with missing parts the water drainage cap is missing and the water pipe which goes into the jar is cracked. I am calling again and again to the showroom guys they are of no help the customer service is very rude no body came for the installation - so i bought a new pipe and started using it then water started coming out from the drainage whole i covered it with a 3M ear bud - The installation/demo people call and they confirm my address and then they say this is not my area, I have sent them a email no reply and no action either also its a brand new machine there is no hot water coming - water heating is not working.
Was this information helpful?
No (0)
Yes (0)
Jun 16, 2022
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 16, 2022
Voltas Customer Care's response
Dear Gaurav,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Voltas Online Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Voltas Phone
    +91 22 6665 6666
    +91 22 6665 6333
    Voltas Address
    2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green, Mumbai, Maharashtra, India - 400033
    View all Voltas contact information