[Resolved] Voltas — water dripping from inner unit | |||
Dear team, It's already pathetic to go through your bad reviews. Your vendor installed my ac in a hurry and after few months i started facing issue of water dropping from inside unit. I called up customer care and requested for service since it was in warranty and anyhow they managed the same for time being which was conveyed to me that this won't happen in future. Now my warranty has lapsed and m still facing the same issue within few days again. I[censored] think i am going to take it easily you guys are mistaken because i am going to write it down on every possible website...in regards to your technical support team which is so called awesome. Hoping your team to get in touch asap or would have to take some strict actions against you. Regards Rahul singh [protected] [protected] Was this information helpful? | |||
Oct 26, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support Aug 10, 2017 Voltas Customer Care's response Dear Rahul Singh, Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com. Regards, Voltas Online Team Verified Support Aug 21, 2017 Voltas Customer Care's response Dear Rahul Singh, We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com. Have a nice day. Regards, Voltas Online Team Verified Support Sep 05, 2017 Voltas Customer Care's response Dear Rahul, We have re-escalated this case. We will connect with you and update you regarding the same. Regards, Voltas Online Team | |||
 1 Comment | |||
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Now someone stating that he is calling from voltas tried calling me at 10pm which I did not responded and the very next morning I called up and the person said this is in regards of your voltas complaint and it would be resolved in 72 hours and their person will come and take away my ac and pay me back. Which I did not understand and asked the person so what would be next he very humbly said purchase a new one.. I am not even sure whether this person is from voltas or some fraud.. I am mentioning the guy no [protected].Amazing service by voltas
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