[Resolved] Voltas — Water leaking from Indoor unit and low cooling

Muni1946

from Kottayam, Kerala

Address:	600040
Website:	Voltas air conditioner

Voltas 1.5 ton was having problems ever since it is purchased. Water drops from Indoor unit for the past one year and cooling is very low. On complaint different mechanics are attending the fault from service center. They faulted that aluminum coil in the unit is rotten and suggested to replace with copper coil which may cost nearly Rs.5000/-. If it so whyTata company which is famous for its products, used aluminum coil in the AC machine. Why we undergo unnessary hurdles with this product. I can't believe the suggestion of service persons. May I request you to sort out the problem with useful instructions to the service agents. Thank you. B.Munirathnam. Mobile no.[protected].

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Aug 9, 2017

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

Voltas Customer Care's response Dear Customer (Muni1946),

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jul 08, 2017

Voltas Customer Care's response Dear Customer (Muni1946),

We hope your concern has been resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team