[Resolved] Voltas — Window ac 0.75 ton. | |
On 6-4-2017 i complained that my ac was not cooling properly. Mechanic visited my place from ginny aircon, mongolpuri, delhi. He reported gas leakage. He also reported that earthing, stabilizer, tonnage/room size were ok. Unit was taken on 8-4-2017 and delivered back on[protected] charging rs. 350 (Visit) + rs. 1, 700/-. Again it was complained that. The cooling was not proper. Mechanic again visited my place on[protected], reported that it was not cooling properly. Unit was again taken and delivered back after a few days. Again on[protected] complaint was made that the cooling was not proper and a senior mechanic should be sent to solve the problem. On[protected] mechanic visited my place and found that room temperature was not going beyond 27 degree c. He waited and did all things like closing room properly, switch off fan but temperature did not come down from 27. He then blamed that as per room size the ac of 0.75 ton was below capacity. That the ac was working properly. I simply say this was the condition when i complained on 6-4-2017 that my ac was not cooling properly. Mechanic reported leakage of gas. He reported earthing, stabilizer and tonnage/room size as ok. Now that cooling is not proper even as per the last visit. He has given in writing that due size of room cooling is not proper. Either the defect should be removed or money refunded. Was this information helpful? | |
Jun 23, 2017 Complaint marked as Resolved Voltas customer support has been notified about the posted complaint. Verified Support May 15, 2017 Voltas Customer Care's response Dear Customer (anujgupta271181), We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out. Regards, Voltas Online Team | |
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