[Resolved]  Voltas — window ac 1.5

Address:Guntur, Andhra Pradesh, 522004

After service at uma service center (Guntur) they charged me 4000 rs again problem came after 10 days.. Visited personally complained online.. But no response they are not lifting my phone and the manager adviced me to sell the ac (1 yr old) and buy new one. Bcz it was a defective model made by voltas. They are very arrogant.. Refund my money if you dnt want to service my ac..
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Jul 3, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
Voltas Customer Care's response
Dear Suryavardhan,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
May 30, 2019
Voltas Customer Care's response
Dear Suryavardhan,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 30, 2019
Voltas Customer Care's response
Dear Pramod,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 30, 2019
Voltas Customer Care's response
Dear Babu Kodaparthi,

We hope that our team has contacted you and assisted you with your request. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Verified Support
May 30, 2019
Voltas Customer Care's response
Dear Hari Prasad,

We hope that our team has contacted you and assisted you with your request. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

With reference of my services request [protected]. Regarding cooler, they sent a person, who is not aware about his job, I just told him to service same, but in this process he damaged one parts and charged RS 500 for same. Moreover after service tm my water pump is not working.
Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Pramod,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Voltas very bad experience from your service and call centre.. purchased on Thursday but
Till now installation not happened .. no one responded from your service centre and call centre team.. if you dont have that much of capacity to spread your business then shut down.. worst service I never expect.. pls dont buy any one.
[protected]
Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Babu Kodaparthi,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team
Compliant has given on 09/05/2019 at 4.25am but so far no technician attended. The compliant number is [protected],
Voltas Customer Care's response, May 22, 2019
Verified Support
Dear Hari Prasad,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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