[Resolved]  Voltas — window ac 1.5 ton

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have requested for ac service. Person named danish rana talked abruptly to me, said as per my conformability i have called him at 7 pm. After that he did not clean the whole machine, just the filter was cleaned with water.ac was not working when he switched on ac, he did not look into it, didn't see why its not working, just clean the filter and turned all the tapes which were in placed for wire setting.ac was not working and he was irritated as if i have forced him to come at 7 pm. Dont ever send these service mans at anyones house, they are just useless. They don't know how to talk, how to provide service.
I want strict action to be taken against danish rana and give me proper feedback within 24 hrs asap.
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Dec 17, 2017
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2017
Voltas Customer Care's response
Dear Kushi Agrawal,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Nov 15, 2017
Voltas Customer Care's response
Dear Kushi Agrawal,

We hope your concern is resolved. Please drop us an email at voltas.[protected]@gmail.com in case you need any further assistance.

Regards,
Voltas Online Team
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