[Resolved]  Voltas — window ac 1.5tons

Address:E16/E17 , flat no. 8 , Jagriti Society , Sewak Park , Near Dwarka mod metro station , Uttam Nagar , Delhi , 110059, New Delhi, Delhi, 110059

Purchased Window AC of 1.5ton through Air Distributors uttam nagar and product was delivered with broken fan, i tried to convince service as well as distributor to replace the complete unit but they assured that only fan replacement is required.
After certain days the fan started making noise and i contacted the service person over phone and sms but nobody responded to my issue.
Plz look into the same and resolve my issue immediately.
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Jul 29, 2019
Complaint marked as Resolved 
Voltas customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2019
Voltas Customer Care's response
Dear Kamlesh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.[protected]@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Verified Support
Jun 24, 2019
Voltas Customer Care's response
Dear Kamlesh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team
Complaint comments 

Comments

Window AC free service due is on 31st may but no one came.
Voltas Customer Care's response, Jun 18, 2019
Verified Support
Dear Sumanjit Das,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team
Voltas Customer Care's response, Jun 26, 2019
Verified Support
Dear Sumanjit Das,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team

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