[Resolved] Voltas — window ac installation

sudipta@1976

from Mohali, Punjab

Address:

House No.658, Karol Bagh, Ladhewali Road., Jalandhar, Punjab, 144009

I have purchased a window ac of voltas make from croma store, jalandhar. But still pending for installation instead of repeated follow up for the same. I think don't waste your time to buy this make product and deal with croma store.
Thanks,
Pritika mandal
Ph:[protected]

Request no. [protected]
Request no. [protected]
Request no. [protected]

I hope the above information is enough. Also you will find the all details with my mobile no. Which discussion had with your customer care.

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Jul 27, 2019

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2019

Voltas Customer Care's response Dear Pritika Mandal,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

Verified Support

Jun 26, 2019

Voltas Customer Care's response Dear Pritika Mandal,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.[protected]@gmail.com.

Regards,
Voltas Online Team

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Comments

vijaylaxmi singh

from Delhi, Delhi

Purchased date- 5th April 2018, within one year my AC is having issues of Gas Leaking. It is one and half month when the AC gas has leaked again. For which I need to pay 2200Rs. Worst product received by Volts. Never suggest to anyone.

Voltas Customer Care's response, Jun 8, 2019

Verified Support

Dear Vijaylaxmi Singh,

We are sorry for the experience you had. Please write to us about your problem with your complaint number and mobile no. at voltas.socialmedia@gmail.com and we will put all our efforts in trying to help you out.

Regards,
Voltas Online Team

Voltas Customer Care's response, Jun 17, 2019

Verified Support

Dear Vijaylaxmi Singh,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with. Please feel free to give us your feedback at voltas.socialmedia@gmail.com.

Regards,
Voltas Online Team