[Resolved]  Voonik Tech — i can't refund my dress i bought. they are cheating me

I already raisled a complaint before in consumer complaint.in. After that voonik tech responded me through mail that they dont have pick up facility. So they asked me to courier the dress toa adress that was attached with the email. So i couriered it to the particular adress in chennai. But the courier guy said that there is no person like that and adress like that and he returned my parcel again. So i then mailed to them again. But within that time they said me to courier to a banglore adress. I was angry and i asked them to tell clearly the adress or the procedure i have to do to get my money back. They asked me to wait till 25th of november. So i waited. When i again mailed them on 25th. They didn't reply me. I don't know what to do. These sort of cheating company should be closed permanently.
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Jan 9, 2020
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2019
Voonik Tech Customer Care's response
Dear Customer,

We are extremely sorry that you had to face such difficulties.

The correct address with the seller contact number is sent on your Email Id, please courier the order and we will refund the courier charges as well.

Team Voonik.
Verified Support
Dec 09, 2019
Voonik Tech Customer Care's response
Dear Valued Customer,

We are extremely sorry for all the inconvenience caused.
The refunds for all your 3 orders is initiated into your account on 8th Dec and will reflect within 7-10 working days.

Team Voonik.
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