[Resolved]  Voonik Tech — I wanted to return and get my money back

I recieved my orders which is completely different from what i ordered. So i wanted to return it. Initially it said that return is confirmed but after that it comes as pickup failed. I wanted to return back the product and get my money back. I couldn't even contact the customer care. When i tried calling it says that incoming call for this no. Is barred. So i want some response from the company and explain why my return is cancelled.
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Dec 16, 2019
Complaint marked as Resolved 
Voonik Tech customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2019
Voonik Tech Customer Care's response
Dear Valued Customer,

We sincerely apologize for the inconvenience caused to you.

We regret that your recent experience was not upto your expectation. We have sent you a mail on your registered email Id with detailed information about return and refund procedure. Kindly check and get back to us on our Email Id- [protected]@voonik.com for further queries.

Regards,
Team Voonik.
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