[Resolved] Voonik Tech — More rupees deducted from my account than show in app | |||||
When i selected the item (designer saree - pls refer my latest order which was made on 24th july for more details) it showed rate as 599 with no delivery charge but from my account 628 got deducted. I am not even able to see my order summary in voonik app... Kundly refund thr extra money deducted Thanks, Vaishu Contact - [protected] Mail - [protected]@gmail.com Was this information helpful? | |||||
Aug 29, 2016 Complaint marked as Resolved Voonik Tech customer support has been notified about the posted complaint. Verified Support Jul 25, 2016 Voonik Tech Customer Care's response Hi Vaishu, Sorry to hear that. Please share your order number and contact details at [protected]@voonik.com, we will get in touch with you and resolve the issue at the earliest. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. Verified Support Jul 29, 2016 Voonik Tech Customer Care's response Hi Birendra, We are sorry to hear that the product we sent did not match your expectations. We're forwarding this case to our Quality Check team who will take the necessary action right away. We notice that you have returned the product and the refund was initiated on July 23rd, it may take up to 7-10 business days for your bank to credit the refund amount to your account. If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it. Thanks and Regards, Team Voonik P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com. | |||||
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Regards,
Birendra k Mishra