[Resolved] Voonik Tech — Refund of amount of returned order

Pratihar

from Mumbai, Maharashtra

Address:	560045
Website:	www.voonik.com

Hello, I am Neha and have ordered two dresses on 19th Jan"17 with reference order ID R[protected]. One was torn and other one was of very bad material so I returned on same day.

At the time of order cancellation refund is only done by Voonik Credits and now when I am trying to buy some product and use credits, there is no options in payment segment.

Either enable the option so that I can buy some of product from voonik or refund in my account.

Regards
Neha Singh

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Apr 1, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2017

Voonik Tech Customer Care's response Dear Pratihar,

We have processed refund for the order R[protected] in Voonik credits on Jan 24th 2017. We notice that you have used Voonik credits for the order R[protected] on Feb 20th 2017.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik