[Resolved] Voonik Tech — Return Refund of my voonik credit to bank account

Cheshta Shyngle

from Pune, Maharashtra

Address:	New Delhi, Delhi, 110017
Website:	www.voonik.com

Following are my order details:

Product - urbane woman Black Crepe Jumpsuit
Order Number - R[protected]
Payment method : PREPAID
Product Ordered on: 23th March 2017
Product Delivered on: 25th March 2017
Initialed Return on: 25th March 2017
Reason for Return: Quality for the cloth was not good.
Received Voonik Credits on: 26th March 2017

I am not sure what I choose in the returning process Voonik Credits orPayment rollback, as far as remain I choose Payment rollback.

I have received the return in my Voonik credits, however I will like to have money credited back in my bank account.

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May 9, 2017

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Mar 27, 2017

Updated by Cheshta Shyngle There are another Product which I ordered along with this, with following details :

Product -Black Plain 3/4th Sleeve Jumpsuit
Order Number - R[protected]
Payment method : PREPAID
Product Ordered on: 23th March 2017
Product Delivered on: 25th March 2017
Initiated Return on: 25th March 2017

For this one, as well I opted to get refund transferred in my bank account.

Verified Support

Mar 27, 2017

Voonik Tech Customer Care's response Hi Cheshta,

We had processed the refund in your Voonik credits on Mar 27th. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

Mar 27, 2017

ppalak samadhiya's response Please resolve my complaint

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Comments

Cheshta Shyngle

from Pune, Maharashtra

There are another Product which I ordered along with this, with following details :

Product -Black Plain 3/4th Sleeve Jumpsuit
Order Number - R[protected]
Payment method : PREPAID
Product Ordered on: 23th March 2017
Product Delivered on: 25th March 2017
Initiated Return on: 25th March 2017

For this one, as well I opted to get refund transferred in my bank account.

Voonik Tech Customer Care's response, Mar 27, 2017

Verified Support

Hi Cheshta,

We had processed the refund in your Voonik credits on Mar 27th. If you wish to get the refund in bank account, please follow the procedure to transfer credits in bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
If in case you face any issue, then kindly write an e-mail to care@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

ppalak samadhiya

from Raipur, Chhattisgarh

Voonik is to disgusting because Voonik not pick up my phone and not received my order and not give me a refund please help.. Voonik... But I don't know how to changed order and get a refund...

Voonik Tech Customer Care's response, Mar 30, 2017

Verified Support

Dear Ppalak,

We are truly sorry to know that you are upset with us. We notice that you have returned the product and the refund is processed as Voonik credits to your Voonik account on 28 Mar 2017.
If you wish to get the refund in the bank account, please follow the procedure to transfer credits in the bank:

Login in website/App > Go to My Order > Select the order for which refund is given in VC > Click on Transfer credits to Bank > Fill the bank details > Submit
Refund will be initiated within 24 hours and refund will reflect within 3-5 working days.
For any further assistance, please write to us at help@voonik.com.

Regards,
Team Voonik