[Resolved] Voonik Tech — wrong item delivered.

SATISH KUMAR SONDHI

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110059

Today at 12.30 p. M, your delivery team boy visited my office for picking up the return item (Wrong item delivered; sandal instead of men's shoes).
First he asked me to pack the item box then he contacted his team official over phone and refused to pick-up the item. I deeply regret the conduct
Of the delivery boy who visited after 3 days. How long i will have to wait for my actual order to be delivered to me? Please take immediate step in
The mater.

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Jul 20, 2018

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Jun 02, 2018

Voonik Tech Customer Care's response Dear Satish,

As per the telephonic conversation, we have successfully forwarded your concern to our logistics team and we are working on your case on priority basis.

Request you to provide us 48 -72 hours of time to pickup the product and initiate the refund.

Regards,
Team Voonik.

Verified Support

Jun 14, 2018

Voonik Tech Customer Care's response Dear Satish,

We are glad to inform you that the shipment under the AWB : VNKP[protected] is successfully picked up and the exchange order has been delivered to you on 9th June, 2018.

Please feel free to reply back to us in case any further help. We will be glad to help you.
Our customer care team is available 24 hours a day, seven days a week.
You can write to us: [protected]@voonik.com or call: [protected]

Regards,
Team Voonik