[Resolved] Voonik.com — Sharing the details

Shalini4289

from Mumbai, Maharashtra

Address:	411027
Website:	www.voonik.com

Hi team,

I ordered 2 products from voonik as amounting rs 688/- and rs 1127/- and i already paid through online, i received both the products also, but i revived 2 more products for same amount which was cash on delivery, and my husband wrongly received the product and paid rs 688/-, now the courier company is not taking responsibility to returning the product,

And because its the same amount so i thought that the information is shared through voonik only,

So now where i can go and return the product.

Please suggest me on [protected]@gmail.com

Was this information helpful?

No (0)

Yes (0)

Nov 20, 2016

Complaint marked as Resolved

Voonik Tech customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2016

Voonik Tech Customer Care's response Dear Shalini,

Thanks for registering your complaint with us. This is not a Voonik order and we have started investigating how the seller has shipped a non-Voonik order to you. As a Voonik customer, please be assured that we have initiated refund for the order on Oct 20th, As per the bank’s policy, the amount will reflect in the your account within 3-5 working days (excluding Saturday, Sunday & Bank holidays). If in case you face any issue, then kindly write an e-mail to [protected]@voonik.com & we'll look into it.

Thanks and Regards,
Team Voonik

P S: For further clarifications you can contact us on [protected] or [protected]@voonik.com.