Vovinet — Internet Usage completely rigged, totally incorrect

They started of fine for me I had a decent connection for about 5 to 6 months no probs with my data usage and speed, coming to the end of my 7 month package I kept experiencing problems like fibre cable cut and the central hub of your society is down. I said that is fine as long there is compensation for the lost time in Internet usage I have been trying their numbers continuously and the operator says this call cannot be connected and now I have written an email awaiting response...
consumer court help

Hi Guys,

Vovinet service is ridiculous in Pune.

Recently i have taken the Vovinet connection in Pimple Saudagar, Roseland. It is down since 12-May-2014 till today. No one gives response. Support is very bad. Kindly dont take the connection in Pimple Saudagar. It is fraud

To disconnect they ask me to write an email to them, I told them it is stupid to ask me to write an email when net is down.

Regards,
Shiva Shankar

Hello,
Very true Vovinet is cheating customers.
Their Customer care and network team both are ridiculous they never tell the right reason of down.
Interesting thing is there is no SLA so nobody cares about the down time in Vovinet.


Regards
Pankaj

Seriously they suck, I have been trying to get that connection for past two weeks but didnt happen, First they installed a faulty router than some they gave me about the servers not working then i used my router it worked fine for a day and stopped later even my router stopped working they said used the wired connection why on earth would i want to use a wired a connection?? But thankfully i paid by check so i had no problems stopping it now let them beg!!

Consumer court please Help!!

Thank you

Yusuf Hamid

Never Think about this company. I had taken a prepaid connection, First 35-40 days it worked well. Since it worked for more than a month I made the advance payment for second month and I think that was my mistake. the connection went down and it is still down. It is almost more than 30 days and the connection is dead. I wrote multiple e-mails and made n number of calls. Nobody replied those mail, said that they are busy hence could not reply. Customer care had the same repetitive answer “there is a fibre cut”. Surprisingly and shamelessly they have called up also and asking for the payment for the next month.
In short if you want to pay 3000/- for one month connection then you can think
Rest upto you guys

Worst worst and worst. If you have money to waste and take tension then yes this is the right place. I will rate as minus 100, believe me.

Suckin connection...no star for your kachda service vovinet, go to hell.

waste of money.. they promise high speed of 15 mbps in the plans... bot most of the times speed is very low.which is not even 1mbps

I am using vovinet since couple of years and in the recent past, they have stopped post pay connections and only prepaid options available. I have paid for 4 months and now experiencing downtime on most of the weekends. They are not taking any responsibility of providing service consistently and they have no ETA and whenever we call them after long wait, they always extend time.
I suggest not to use this company since there is no proper service and they enjoy with our n money.

worst service. stay away from this cheat company. they ask for advance payment, and then provide internet connection which is down for consecutive 2 weeks. This is one of the most unreliable internet provider in pune area. I have to let my rs 2400 go in the drain as they wont refund it. Wise customers, keep away from this unprofessional company.

I fully agree this is a cheating company I just installed based on their words and in 4 days the report says that I have used 18 GPs it is ridiculous don't go for this service WE MUST go to the consumer court otherwise these guys will take us for a ride

I fully agree this is a cheating company I just installed based on their words and in 4 days the report says that I have used 18 GPs it is ridiculous don't go for this service WE MUST go to the consumer court otherwise these guys will take us for a ride

Worst service must go to the consumer court to teach a lesson to these guys

I have been satisfied with Vovinet for more than a year now. I previously had the FUP 15mbps plan and to be quite honest it sucked. So after yelling at them for a number of days, they gave me a truly unlimited 10mbps plan. And i know its hard to believe but i haven't had a single day of downtime now. The speed is consistent as well, sometimes doubles itself. So believe me when i say that their Fiber Optics is good but i agree that their service sucks.

FYI: Never take routers from them. Their routers are faulty. I quote this from the guy who came to install the D-Link DIR-605L router that i decided to buy for myself. Hope they support the new MI Router 3C, that thing is a beast.

Proof of steady speed attached.

Regards,
A Happy Vovinet Mumbaikar.

Vovinet is big cheat and their customer service is pathetic. Have got fed up with these cheats who inflate usage, provides worst connectivity and interested in cheating their customers. Be away from them.