Vovinet — Worst service - Wakad, Pune

Address:	Pune, Maharashtra, 411057
Website:	www.vovinet.in

My broadband services are down for more than 60 hours now and there is no proper response from customer support and ETA for this issue.

And this is not the first time, every 5-7 days we face the similar issue and most of the time they say it is due to Fiber cut in our area or there is some activity going on for new customers.

We rarely use overall 20 days of services out if 30 days for which we pay in advance to them.

They don't have any escalations hierarchy and customer support never transfer our call to higher managers. I am not sure how they are in industry without fulfilling these mandatory requirements.