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Vrat Mega Mart (A Unit Of Shiv Vrat Mega Mart (P) Ltd — they have debited twice the bill amount from my debit card

I have purchased certain items from m/s vrat mega mart rishikesh on[protected] for an amount of rs.559/- for which bill no. Is 51. The salesman has swiped my debit card and reported that payment is not effected. He has swiped the card once again and double amount of the bill is debited from my account. When the matter is reported that the sales man informed that extra amount debited will be credited in my account with in fifteen days. Otherwise the amount will be refunded in cash by them. I have approached them and informed that the amount is not credited in to my account and asked them to refund my money which they have collected from my debit card. The salesman refused to pay the money and behaved very rudely and insulted me. When i approached the manager he too did not do any thing to arrange the refund nor tried to solve the issue but insulted me.
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    Vidya Bhavan,40/1rly Road Rksh, Uttarakhand Code 0
    India

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