VRL Logistics / VRL Group — bus service

I have booked bus with my baby from nagpur to pune on 31st dec 2018. The bus got cancelled because of some bus issue and hence cancelled my tickets. Vrl is not giving me my preferred seat and bus time which i have booked in the bus on 31st dec 2018. Now vrl is giving me next day that is 1st jan 2019 bus tickets on another bus on last seats which is not comfortable at all. They should have schedule another bus on same timing on same day. Now with no option have to book hotel in nagpur worth rupees 2500 and travel on 1st in uncomfortable manner. Other companies also cancelled their buses of same day looks like bus companies have done lobbying and sales tickets on higher price from 1st jan 2019.
Hence i want compensation from vrl for my inconvenience.
Was this information helpful?
No (0)
Yes (0)
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    VRL Logistics / VRL Group
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    21%
    Complaints
    1250
    Pending
    0
    Resolved
    252
    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
    View all VRL Logistics / VRL Group contact information