VRL Logistics / VRL Group — goods not received

Address:

S I MUDALAGI, SIDDAGIRI RABKAVI, Bagalkot, Karnataka

Sweets booked from nagpur for deepavali (Recept num [protected])
Since 20days til today we not received it,
Mistakes
1) at nagpur, they did nt written full address, but pincode 587314 written,
2) at bagalkot, big mistake, they didnt bother or worried about d material or to atleast cal us, or didnt take care about the pincode written, just inform them to work properly, now relations all went and festival also over, the bagalkot vrl related persons r not like to work in such a big company, let them pay extra charge n send it to rabkavi-587314 i immediately
Thank you