VRL Logistics / VRL Group — poor service

Address:

Dharwad, Karnataka, 580004

Booked ticket from Bengaluru to Dharwad for journey on 11.9.19 with specifically to have lower seat, in the middle of bus and bus which leaves at earlier time even at higher rate compared to other option available but unfortunately the bus was cancelled immediately before departure and I was alloted last upper birth and scheduled bus was very late which caused annoyance to me.This way the service offered is very poor.I had good opinion with this travel agency but now I have changed my opinion about this travel agency.I usually use to travel with this travel only but this time it is unfortunate.The customer care is also not taking care n not registering the complaint.