[Resolved]  VRL Logistics / VRL Group — Worst behaviour of delivery Mrs gowri and raja

Address:Css rajkamal 10awest tower St Madurai

We css rajkamal 10a west tower St Madurai is regular customer of Vrl for past 20 years, the delivery section clerks Mrs Gowri and Mr Raja are doing these mistakes at delivery section
1, not attending phone calls for enquiring reach of goods.
2, always making our load man for delivery to get delayed.
3, very bad manners with our staff for getting delivery of goods.
4, No proper response regarding enquiry of goods in direct or phone calls.
5 making our staffs to wander from city delivery office to Kappalur office, with out proper reasons
6 same day, same company goods, delivery of goods from one
Nadana theatre city Vrl office and one at TPT Vrl Kappalur office.
Proof of delivery receipt photos.
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Mar 15, 2021
Complaint marked as Resolved 
Change the staffs
VRL Logistics / VRL Group customer support has been notified about the posted complaint.
Mar 15, 2021
Updated by Css rajkamal
Complaint regarding staffs mrs gowri and Raja delivery section at Vrl nadana natiya theater city Vrl office
Verified Support
Mar 16, 2021
VRL Logistics / VRL Group Customer Care's response
Dear Valued Customer
We contacted the our branch offfice MRI contact to party clear the matter immediately.We given the warning to both the staff.Next time it is not repeated.

Raghavendra Kulkarni
Customer care
HUBBALLI
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    VRL Logistics / VRL Group Phone
    +91 83 6230 7800 [Customer Care]
    +91 44 3532 6111 [Chennai]
    +91 80 2699 2525 [Bengaluru]
    VRL Logistics / VRL Group Address
    Rs No. 353/1, Varur, Post Chebbi, Taluk Hubballi, Dist. Dharwad, Hubli, Karnataka, India - 581207
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