VRL Travels — behaviour and driving etiquette

I boarded vrl bus from vijayapura to mumbai on saturday 08/09/2018 9:00 pm
Bus number : py 05 b 9253
Bus driver name : not known

This mail is to address you about some issues that i and many other co-passengers have experienced.

1) driver didn't halt en-route for people to empty their bowels (Defecation).
There must be places addressed by agency to driver, to stop where people can do such things.
It could have been a problem if a passenger is having kidney problems/ or any other problem in general which needs to be emptied on time.
And even where would the ladies go if they feel the urgency for it.

2) driver was driving very rashly.
He didn't mind the speed breakers and the major potholes on road and just rammed through them. There were few instances in which people were about to be hit the top of their places.
Even he was taking very steep turns.
Now, what if something happens to old/ children or anyone in general.
If they get hit, get unconscious or even have major problem, who will take the responsibility? The management?
This point is very important and has to be considered on priority!

3) driver was rude while answering people's questions.

Kindly consider all the grievances mentioned and have a talk with the driver of the mentioned date journey and bus number.
Make sure that people trust and travel again with vrl services in future

Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    VRL Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    VRL Travels Phone
    +91 83 6230 7300
    VRL Travels Address
    Giriraj Annexe, 1st Floor, Circuit House Road, Hubli, Karnataka, India - 580029
    View all VRL Travels contact information