VRL Travels — Complaint against Driver

Address:Anand rao circle, Bangalore

We have a journey from banglore to surat and pickup point is anand rao circle, benglore. Bus time is 7:45am and we reached at 7:20am but bus was came at 8:00 am we didn't have time issue we know about that after loading of luggage i just for purchase medicine behind the vrl office. Time was 8:15am and I'm back side of bus and shouted for stop the bus and my friends who's inside the bus he's also try to stop the bus but driver refuse it and give more acceleration to bus and i took the cab toward next stop Yeshwanthpur, where i reached before the bus and i ask to driver why you didn't stop for 1 minute as i behind the bus, he shouted back to me as we follow the schedule.
I didn't understand the schedule for 1 minute and that cost me around 300 INR. As i reached before the time of departure and bus is already late on schedule.

Took necessary action against driver as behaviour not acceptable, attitude is high against non regional customer as he think I'm not local guy so what can i do.

Please do something with this kind a drivers.

How can we satisfy with your service if we have to deal with such a person in your firm.
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