Here I attaching bus number - MH12TV2348, and we are travelling from GOA to Hyderabad on 01/11/2022.I don’t know why you are keeping the bus drivers and service mens in the bus even they are not keeping the luggage in the bus luggage section passengers itself doing that and if the bus stopped at restaurant and your drivers locked the main door and how can you dictate like that. If the old persons how can they spend 20 minutes time outside of the bus in winter season and if I don’t need any meals if I need snacks, to eat snacks it will take 5 minutes then if bus driver will lock the door what is my situation and who are you dictate the passengers like that . If you care about passengers belongings keep one person in bus or otherwise just announce take care your belongings and major portions of luggage in luggage section itself .I experienced very worst services ever done by other bus operators like this and KINDLY MAKE A CALL TO OTHER PASSENGERS THOSE WHO TRAVELLED ALONG WITH ME and even phones also not lifted before 15 minutes of the boarding point.
NOTE: if you want to lock the door for personal care of the passengers DEFINITELY ONE PERSON SHOULD BE AT THE DOOR TO UNLOCK IT if passengers will need .
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