VRL Travels — regarding staff behavior

I have booked the vrl from gokarna to bangalore, dropping point is born babies jayanagar 9th block, when i asked driver to give the drop point he responds angrly and sarcastically. When the dropping point is mentioned in the redbus.com why the driver has to behave like this. Which is disappointed a lot! Still he has given the drop to the mentioned location.
Driver behavior with passanger is not acceptable. That driver is from honnavar please do take the complaint. Vehicle number is 4794