Vu Televisions — vu tv reminder - vu270118

Bhavna Gidwani

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400049

It has been the worst experience dealing with the service centre and the business. Very poor staff coordination who are so insensitive towards a senior citizen who has been calling up, following up for the past fortnight to get a tv replaced and repaired. It is highly unacceptable, that we are under the warranty period and are requesting for a technician on an urgent basis, but it takes the company 15 days to rectify and just assign someone??
Disgraceful to the entire team who has no concern for their customers. We demand an explanation for what is the reason to not assign anyone in 15 days after such rigorous followup. There are mails sent, calls made?? Shame shame

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Sep 11, 2018

Updated by Bhavna Gidwani It has been the worst experience dealing with the service centre and the Business . Very poor staff coordination who are so insensitive towards a senior citizen who has been calling up, following up for the past fortnight to get a TV replaced and repaired . It is highly unacceptable, that we are under the Warranty period and are requesting for a technician on an urgent basis, but it takes the company 15 days to rectify and just assign someone ??
Disgraceful to the entire team who has no concern for their customers . We demand an explanation for what is the reason to not assign anyone in 15 days after such rigorous followup . There are mails sent, calls made ?? SHAME SHAME

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Comments

Sanjai Saravanan Agastiya

from Noida, Uttar Pradesh

Dear sir : yesterday before tv running probably but suddenly display is slow down

kindly resolve my problem

name : saravanan
address : no 17, movender street, oil mill pallikkaranai -600100
[protected], [protected],