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W Brand - For Kurtis — not refunding the money

They have sent me the wrong size product after that i have returned them the product on 24th December 2018 and send them the bank details on 2 January .right now it is 30th jan 2019 and now they are not refunding the money it's been more than 1 month.every time i call them they tell me to wait for 7 days after that they still not refunding the money
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I bought a blue colour kurta .In a very short time it's colours get so dull and fed I want to exchange or return it
I purchased it from sonipat haryana.plz help

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    Kolkata
    West Bengal
    India

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