| Address: | Gautam Buddh Nagar, Uttar Pradesh, 201301 |
Very dissatisfied with wave cinemas noida, the service is very poor and disappointing. We were given the tickets that were already booked by someone else as a group of persons came to us and asked us to leave as that seat was booked by them, then the staff helped them to settle down somewhere else, this took almost 5-10 minutes. And after some time in the climax of the movie, two projections were projected on the same screen and it continued for almost 5 minutes even after so much efforts by the viewers. The trailer of skyscraper was shown in the middle of the movie. A clip of that is uploaded below.
After that when we approached the management they refused to cooperate and they gave us useless and lame excuses. The management doesn't know how to deal with customers.
Wave cinemas is a very big name and we don't expect this type of pathetic services from them.
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