Webkul Software — bad service support wrong commitment from customer care

Address:

A Block, Sector 63, Noida, Uttar Pradesh 201301, Gautam Buddh Nagar, Uttar Pradesh, 201301

It is with great regret i am writing this complaint. I have come across many issues that are not solved from your side but complaining about irrelevant factors that make me doubt your capability to provide us the required services. Its more than 2 months you have been doing this project and till now you haven't completed it. The first thing to point out is the integration of payment gateway (Paytm), i am pretty surprised you have issues with integrating paytm making us feel that you are doing it for the first time. I see a company with 10+ years of expertise complaining about things that are not relevant since we have integrated paytm on many other projects o[censored]s.

I am very much disappointed with the service you provide and really unhappy that no appropriate actions are taken by your team regarding our concerns. I expect you will rectify all these issues asap and deliver the project immediately.

Please don't write this in your mail "if you have any other query then feel free to ask us, we are just a ticket reply away.", i feel like you really don't give any justice to these lines.