West Bengal Medical Councail — subject: cheating a senior citizen by a dentist.
I the undersigned had gone to a dentist named dr soumen chakraborty, seba dental clinic, bidhan road, bidhan market, siliguri: 734001, contact no: [protected] (M),[protected], 24644263, 2641575 (Res) for my dental treatment in nov 2015.
2. He suggested 3 courses of treatment for me, as under: -
A) bridging of one tooth and capping of adjacent teeth in right lower jaw which will cost
Rs 30, 000.00
B) replacing of old bridged denture and restructuring the same in left lower jaw which will cost
C) rct and capping of remaining three teeth in front lower jaw for rs 27000.00.
3. I agreed to his proposal and he asked for advance payment by cash and then i requested him to accept payments in installments to which he agreed and i paid him rs 30000 in advance for 1st course of treatment.
4. He completed the 1st course of treatment unsatisfactorily by dec 2015 and simultaneously started the 2nd course of treatment with loads of assurances that he will correct/remove all the problem areas.
5. Thereafter i paid him rs 60000 in six installments for 2nd& 3rd courses of treatments (Refer photocopy of his endorsement of receipt showing date wise amount of advances, taken by him attached at annexure-i) he continued treatment for second course, made two attempts and utterly failed to complete it causing enormous pain and agony, i had gone through.in mar 2016, he made a third attempt and fitted the denture in such a way that it was obstructing the movement of my tongue with a sharp projected part of denture and as it was misaligned, chewing became difficult. Despite my repeated complaints, he could not set it right and finally he told me to get the defective denture removed from other source by giving excuses that he didn’t have the tool/instrument for it (His endorsement, duly signed by him, to this effect, is attached as annexure-ii) as a result, i had to get the job done by dr debahish debnath, oro dental clinic, hill cart road, siliguri, contact no:[protected].
6. Since he couldn’t complete the 2nd course of treatment and didn’t even start the 3rd course of treatment, i feel i am entitled to get the refund of rs 60000 which i had paid for the same. Accordingly i approached him for the refund and he had been bulldogging me and not even attending/accepting my calls.
7. Finally, on 05 may 2017, i along one of my friends col (Retd) s k bidyananda met him in his chamber and he promised to divulge the details of money he owes to me by 09 may 2017. As expected he failed to comply with despite repeated reminders.
8. On 08 jun i along with col (Retd) s k bidyananda have again gone to his chamber and he started misbehaving not only with me but with my friend calling him a hired broker or words to the effect and we left his chamber in utter disguise.
9. Having felt harassed, pained, humiliated i reported the matter to police station at panitanki out post (Under siliguti police station) at sky star building, sevoke road, siliguri for help who after hearing my case escorted me to the said doctor’s chamber for amicable settlement of issue of the said refund but their effort yielded no result. Police could have looked him if i would have had proper receipt of payment i made, which i did not possess as the same was not given to me by the doctor. The photocopy of my complaint sheet which was handed over to siliguri police station out post at sky star building is enclosed at annexure –iii).
10.in view of the above, may i request your honor to ascertain the facts and issue necessary instructions to the doctor for payment of rs 60, 000.00 (Rupees sixty thousand only) to me which i had paid in advance for second and third course of treatment, if deemed fit by your honor to help out a senior citizen sufferer and to ensure that no one else goes through such experience, in future.
A k sarangi
Contact no: [protected].
E-mail id: [protected]@gmail.com.
Enclosure: as above.
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West Bengal Medical Councail - Regarding very Bad behaviour/rude behaviour from his clinic Skin & ENT Clinic Baguhati joramandir Kolkataresepsanist and his clinic staff