West Bengal State Electricity Distribution Company [WBSEDCL] — amount debited from bank a/c for electricity energy bii but acknowledgement receipt not generated while payment made through on line | |||||
With ref. To above subject, it may pl be noted that my consumer id is[protected] and the region is under garia electricity office of wbsedcl, kolkata-700084. While i was trying to pay my bill for 3 months together amounting rs 3967.40 (After1% rebate as allowed), though the total bill amount is rs 4015, on 29.08.17, the payment of rs 3972.12 was debitted from my state bank of india account maintained at mahamayatsla branch The payment was made through net banking. The payment gateway chosen was billdesk. It is very sad that acknowledgement slip could be down loaded from wbsedcl website I awaited for two dsys still payment status showing as "pending". The matter was aldo taken up with [protected]@wbsrdcl.in but the matter is still unresolved. Tha last date of payment is 04.09 17. The bank transaction id is igabxnlbd7 for such transaction. Pl take up the matter and resolve the issue. Was this information helpful? | |||||
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint. | |||||
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+91 33 2359 8128
Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
From last two month I am receiving light bill SMS. May be it is Kolkata & I am residing in Mumbai. You have wrongly tagged my mobile no against subjected customer ID. pleases check once again and tag correct contact no.
Request you to please remove my mobile no from this consumer id ASAP.
Mobile no : [protected]