West Bengal State Electricity Distribution Company [WBSEDCL] — correction of bill as per meter reading

Address:713102

Respecter Sir,
With due respect it is to inform you that I requested higher authorities several times personally & also through telephone, email ("rgro.burdwan",
WBSEDCL,
HPC WBSEDCL,
cmd,
Kausik Basak ) for correction of electric bill .
Meter reading was 124 units but my house was under lock & key on that day & also there was no power from August’17.

On Tue, Mar 13, 2018, 10:08 PM WBSEDCL wrote:
Dear TAPAS KUMAR JAS,
Thank you for using Online Complaint Registration Service of WBSEDCL.
Your complaint has been registered in our system.
Your docket number is 14149392.
We will soon take necessary action on this.
Please mention this docket number for any future correspondence.

I physically met with the Station Manager, Burdwan Sector-I CCC, Power House, Burdwan .He told me that the problem would be solved since this was the first time case. No power in my house from August, 17 and I lodged one complain for this reason on 04.09.17.On23.05.18 I requested Station Manager to solve the power problem. He sent some persons & found problem outside building & connect power line from outside. On that day they noted meter reading 124 unit in presence of me .
As per Station Manager's instruction I applied an application on 23.05.18 for shifting Electric Meter from inside to outside of the house. As per instruction I deposited Rs.200/- on
24.05.18 .Also I got one letter on 28.05.18 to deposit Rs.1800/-. I deposited Rs.1800/ on 29.05.18 for installation meter at outside of the building.Electrical meter was installed outside of the house around first week of June'18 as per instruction of Station Manager, Burdwan Sector-1 CCC, Power House. Meter reading was 124 units during shifting the meter from inside the house to outside the house.
I got one notice on 23.11.18 to pay Rs.5154/-. Bill amount Rs.5154/-is not justified since Meter reading on that period was zero unit.House was under lock & key on meter reading day. I request you that you will instruct concern person to make a fresh bill as per meter
reading(meter running condition) that I can pay my dues immediately.
I am trying to solve the problem but till date problem is not solved after several request to several persons. It is not possible for me to attend office of the Station Manager, Burdwan Sector-1 CCC, Power House from Dhanbad to Burdwan frequently.
Wish you will take necessary action to solve the problem as early as possible that I can pay my bill.

With regards
Tapas Kumar Jas
CI:[protected]WBSEDCL)
Unit Detail:RSA2-10B-3K-AV
Renaissance Township
Goda, Nawabhat More on NH2
Burdwan(Purba)-713102
Mob no;[protected], [protected], [protected].
Date:08.12.18
Was this information helpful?
No (0)
Yes (0)
West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    West Bengal State Electricity Distribution Company [WBSEDCL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    17%
    Complaints
    1373
    Pending
    0
    Resolved
    238
    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
    View all West Bengal State Electricity Distribution Company [WBSEDCL] contact information