West Bengal State Electricity Distribution Company [WBSEDCL] — defective energy meter, requires immediate replacement with a new one.

Address:700123
Website:www.wbsedcl.in

Sir,
My electric consumer id :[protected]. Since last one year, bills are not being issued by talpukur customer center center, muktapukur barrackpore regularly on quarterly basis. They sometimes issued bills but the same were prepared on the basis of estimated reading, which are absolutely wrong.
I approached them several times personally as well as telephonically and lastly by sending letters to them through speed post. But no fruitful action was taken up to a considerable time for more than 08 months.
Ultimately on 18 th october 2017, they replaced the defective energy meter with another one.
Now, the officials of above office came to record the meter reading for the period from january to march 2018 for preparation and issuing bills. But they told the care taker (Watchman) of our apartment (Shyamnilaya, 45/a/6, old calcutta road, daspara barrackpore, po - talpukur, dist - north 24 parganas, kolkata-700123) that the meter replaced recently on 18th october last year is also defective. Hence they could not record meter reading. As such, bill for the above period has not yet been received.
In view of the above, it is clearly revealed that i have been suffering from the above problem since last one year.
Please do the needful to replace the defective energy meter with a serviceable/new one at the earliest so that the long outstanding issue can be closed and the ensuing bills can also be received with correct amount against the units of electricity actually consumed by me.
An early action in this regard is requested.
Thanking you.
(Bidesh bhusan das)
Consumer id no :[protected]
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Jan 13, 2018
Updated by Bidesh Bhusan Das
No outcome has yet come from WBSEDCL
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    West Bengal State Electricity Distribution Company [WBSEDCL] Phone
    +91 33 2359 8128
    West Bengal State Electricity Distribution Company [WBSEDCL] Address
    Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091
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