West Bengal State Electricity Distribution Company [WBSEDCL] — Delay and misbehavior of employee

Address:

North 24 Parganas, West Bengal, 700160

This is regarding Consumer ID:[protected]Arun Sardar).
For unavoidable circumstances, the bill was not paid and hence they disconnected the connection.
We paid the bill on at WESEDCL office, Babla tala, Rajarhat on 10/03/17 and it was promised that the connection will be reconnected in 48 hours as per rules.

We called them from 14/03/17 till 17/03/17 and everyday the concerned person used to say, today the line will be given but it never happened till today.

I visited the DIC office today and they said that it will be connected today any how. But in the evening when I called the concerned person's number ([protected]), he misbehaved and said he will return the reconnection slip tomorrow at office. This is not at all accepted.

How come such misbehaved and uneducated employees still working in WBSEDCL?

I need my connection back ASAP.