West Bengal State Electricity Distribution Company [WBSEDCL] — Disappointed with the service of chaitanyapur customer care

Address:

721635

I have lodged a complain against docket no. 745929 of not having power in my house as the electric wire has been disconnected from the pole in front of my house . But till now i.e. 4 p.m. of 05/04/2017 no one has come to the spot. When I called up the Chaitanyapur customer care[protected]today for the status of my complain he was unable to provide the same. He gave the no. of person([protected]) to be contacted. When I called him he pretended like that he did not have any information about my complain. Later he told he is busy in an emergency work. More than 20hrs. has been passed that we are in load shedding. Why not my situation will be considered as a emergency condition. Being disappointed and faded up with the poor service I have again lodged a complain against docket no. 7459973.