West Bengal State Electricity Distribution Company [WBSEDCL] — dispute payment not refunded from wbsedcl

Address:

Kolkata, West Bengal, 700157

Dear sir
After making payment well before due date against my (Sept - nov17) bill amount of rs 15383 which transection was successfully completed on 2th sept 2017. On 13th nov when one of your employee came to my house for deactivate my connection that time i came to know my amount is showing outstanding at your end.
Then i meat one of your sr. Manager mr biswajit mondal at your teghoria office & he suggested to make payment in cash instantly otherwise we will deactivate your connection. So as per his suggestion i made payment in cash which cash deposit receipt is attached herewith.
The amount which i paid through my sbi credit card on 2nd sept that amount already debited & the prove of the success full transection details is attached herewith.
Lastly as per oct 17 sbi statement that amount was not credited.
Note: attached
1. Sept sbi credit card statement.
2. Citrus pay transaction success full received copy.
3. Electricity bill for the month sept - nov.
. Cash deposit money receipt.

My self mr. Dhruw kumar sharma
Consumer id[protected]
I requesting to you please look into the matter and refund or adjust the amount with my next billing cycle.