West Bengal State Electricity Distribution Company [WBSEDCL] — misbehavior and non cooperation of employees

Address:

Kestopur ,prafullakanan, Kolkata, West Bengal

This is to lodge a complaint about 3 employees who misbehaved with my mother when she visited their office to submit documents for a new connection. A guy named "biren ray" was the mastermind, he was too harsh and show an arrogant behaviour to her. He eye contacted one other guy (Short hight, bearded with spectacles) and made him to behave the same. Then their comes another middle aged lady (Whitish skin colour with spectacles) employee whose audacity was stunning! She was literally challenging my mother, as if y mother is illiterate!!! All they tried is confusing and harea shing my mother. Being a government employee rather i can say a public servant how they can behave so rude. All i want is immediate action against them.

Other nessesary details

Venue : kestopur, prafullakanan, wbsedcl office
Time : around 12 30 pm, date :27, august 2019