West Bengal State Electricity Distribution Company [WBSEDCL] — complaint against electricity bill (regarding excess bill for the months from aug 2017-oct 2017)

Address:

Kolkata, West Bengal

Sir/madam


Myself binod gond s/o mohan gond resident of railpar k. T road tari mohalla, near kali mandir asansol-2, pin-713302, consumer id:[protected] ; installation no. :[protected]. We received the electricity bill for the quarter period of aug 2017-oct 2017 and i got shocked when i saw the bill i. E. For rs 19882 showing consumption of 2058 unit of electricity which cannot be possible because we have very few electric appliances i. E. 2 fans, 2 tubelights and 1 television. Our previous consumption are as follows :- november 2016-january 2017=110 units ; feb 2017-april 2017=80 units ; may 2017-july 2017=56 units ;

My previous electric bills are as follows:- may, 2017=rs 1080 ; june, 2017=rs 101 ; july, 2017=rs 101.
But now we have got bill for aug, 2017=rs 7552 ; sep, 2017=rs 6268 ; oct, 2017=rs 6268 ;showing consumption for aug, 2017-oct 2017=2058 unit.

It is not at all possible to consume for a domestic consumer of total 2058 unit in a single span of 1 quarter of an year. This is excess billing need to be checked properly at your end which can be due to not proper reading taken by the executive authorized for this area. Therefore you are kindly requested to please correct/rectify the bill and take necessary action.

We tried to talk at the electric office in asansol near hutton road but all goes in vain as your customer service representative denied to listen. This very embarrassing that your customer service representative are not responding properly.
We request you to kindly consider the request and take necessary action.

Thanking you.
Binod gond
Mobile no: [protected]/[protected]