West Bengal State Electricity Distribution Company [WBSEDCL]

[Resolved] West Bengal State Electricity Distribution Company [WBSEDCL] — Online Bill Payment Through Scanning The QR Code, Has Not Been Confirmed By WBSEDCL

Soumyadipta Ray

Jun 17, 2021

Address:	West Bengal , India.
Website:	www.wbsedcl.in

Consumer Name: Haraprosad Roy.
Consumer ID :[protected] .

I paid the bill amount of Rs. 3624.00 for the period Jun'21- Aug'21 through Google Pay by directly scanning the QR code, given in the bill on 10th Jun. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now( UPI Transaction ID :[protected].
The due date is tomorrow( 18th Jun).

The screenshot of Google Pay transaction receipt is attached for your reference.

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Jun 21, 2021

Complaint marked as Resolved

Do mail to payment gateway support team( mail id : [email protected]). They helped me regarding the full refund. Don't waste your time contacting WBSEDCL directly. They will not do anything. Even their CRM cell mailbox is of no use.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.