[Resolved]  West Bengal State Electricity Distribution Company [WBSEDCL] — Payment made but bill is still due and showing payment failure

Address:

Vill: Ruiya Purba Para, P.O-Patulia, P.S-Khardha, Dist- North 24 Parganas, Kolkata-700119

Sir/ Madam,

I paid WBSEDCL electricity bill using Vidyut Sahayogi App with BHIM UPI. UPI transaction ID is[protected] to WBSEDCL (wbsedcl.[protected]@hdfcbank). from ABHIJEET SARKAR (CANARA BANK). Money debited from my bank account. But no confirmation message delivered in registered mobile. The consumer id is with the name of my father. Online payment status shows payment failure. I have attached transaction details for reference as well. Please take an action as soon as possible.

Bill Amount: 1029/-
Payment Date: 25/02/2021 Time 1:20 P.M
WBSEDCL Consumer ID:[protected]

Details of the Customer
Name: SANKAR SARKAR
Customer Id:[protected]
Registered mobile number: [protected]
Kindly look into the matter.
Thanking you.

Your faithfully
ABHIJEET SARKAR
Mobile number: [protected]
Email id: [protected]@gmail.com