West Bengal State Electricity Distribution Company [Wbsedcl] — regarding double payment of bill

 
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6A, RBM Residency, Majherpara, Kestopur, Kolkata, West Bengal, India
 Soumya Pratim Banerjee on Dec 4, 2019
I have an issue with the double payment of bill for the same months of december, 2019 and january, 2020. I have paid the rs.688/- as bill amount for the said months through paytm, ref no: (W20191125215111690102280591) and an amount of 1011/- was debited from my auto pay credit card as the bill amount of 3 months which include december, 2019 and january, 2020. Ref no of that transaction is: txhc77524035. Consumer id:[protected]. Please help me with this.

Complaint Status


[Dec 04, 2019] West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
Updated by Soumya Pratim Banerjee, Dec 09, 2019
No action has not been taken yet by WBSEDCL
Updated by Soumya Pratim Banerjee, Dec 10, 2019
No action has been taken yet by WBSEDCL
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    West Bengal State Electricity Distribution Company [Wbsedcl] - regarding double payment of bill