West Bengal State Electricity Distribution Company [WBSEDCL]

[Resolved] West Bengal State Electricity Distribution Company [WBSEDCL] — (WBSEDCL) - Bill paid through the QR code is showing unpaid in next billing cycle.

Shubhadip Chakraborty

from Noida, Uttar Pradesh

Address:

Jubila, Khandaghosh, Purba Bardhaman District, WB - 713424

Consumer ID[protected]

I have paid my WBSEDCL bill through the QR code provided in the bill using Google Pay on 10th Nov 2020(Evidence attached).
Amount was deducted from bank and Google payment status is also showing as successful transaction but amount not credited to electricity board.

In my current bill, dated 06th Feb 2021, it is showing that my previous bill is unpaid.
New bill contains previous bill amount+fine +current bill amount.

Kindly assist.

+4 photos

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May 21, 2021

Complaint marked as Resolved

Issue resolved by Bill Desk team. Email to billdesk team helped - [email protected]. Don't waste time contacting WBSEDCL, they are good for nothing.

West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.

Feb 07, 2021

Updated by Shubhadip Chakraborty WBSEDCL complaint raised -
Thank you for using Online Complaint Registration Service of WBSEDCL. Your complaint has been registered in our system. Your docket number is 35569600 . -WBSEDCL

May 07, 2021

Updated by Shubhadip Chakraborty Any update on this?