West Bengal State Electricity Distribution Company [WBSEDCL] — wbsedcl bill transaction failed amount not refunded.

Address:Bardhaman, West Bengal, 713213
Website:www.wbsedcl.in/irj/go/km/docs/internet/new_website/Home.html

I paid my wbsedcl bill through the paytm gateway on 11.10.2018. But the deducted money was not credited to the electricity department. Now it is showing that the transaction was failed. But i did not get my money refund.
Below is the transaction details were given by me.

Transaction id - paytm otc no - [protected].
Invoice number[protected].
Amount - 1653.11
Debited bank - corporation bank.
Mobile number - [protected].

Please help me to my money back to my account.
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West Bengal State Electricity Distribution Company [WBSEDCL] customer support has been notified about the posted complaint.
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