West Bengal Surface Transport Corporation — cheating from passengers

Address:Kolkata, West Bengal

This is to bring to your notice that i availed a s24 bus on 01/02/2020 from strand road at around 3:15 pm towards howrah, the bus was really full and the conductor didn’t manage to collect my ticket, i offered the ticket while getting down, there were few persons who were checking tickets and said that you have to give fine since you didn’t purchase the ticket, i made him understand that it was not possible for me to purchase the ticket in so rush and neither the conductor came to me. After all this i agreed to pay the fine as i was in a hurry, this is not all, i gave the person a 500 rupee note, he gave the receipt of 200 rs and didn’t return me the balance amount, after i told him that i gave him a 50” rupee note he completely denied with other officials too and rushed to a different bus.

I request you to kindly look into the matter as this is pure cheating with the customers from both the ends, as the conductor in to coming to collect tickets and this official are collecting money and denying the money given to them, i have photographs of the officils too.

I request you to give my balance money back.

Thanks
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Feb 01, 2020
Updated by Samyojoy Ghosh
This is to bring to your notice that I availed a S24 bus on 01/02/2020 from Strand Road at around 3:15 pm towards Howrah, the bus was really full and the conductor didn’t manage to collect my ticket, I offered the ticket while getting down, there were few persons who were checking tickets and said that you have to give fine since you didn’t purchase the ticket, I made him understand that it was not possible for me to purchase the ticket in so rush and neither the conductor came to me. After all this I agreed to pay the fine as I was in a hurry, this is not all, I gave the person a 500 rupee note, he gave the receipt of 200 rs and didn’t return me the balance amount, after I told him that I gave him a 50” rupee note he completely denied with other officials too and rushed to a different bus.

I request you to kindly look into the matter as this is pure cheating with the customers from both the ends, as the conductor in to coming to collect tickets and this official are collecting money and denying the money given to them, I have photographs of the officils too.

I request you to give my balance money back.

Thanks
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