West Bengal Surface Transport Corporation — Rude behaviour and unlawful attitude of bus conductor

Address:Kolkata, West Bengal, 700026

Dear sir,
I am a regular pessenger of your E1 service. Everyday I catch bus from Howrah stand to Rashbehari Avenue and back. In the morning time everyday I Shaw they took passenger on bonet and give us excuse that due to office hour rush they take extra pacenger on so they won't be late to their office, which is a reasonable thing and we appreciate their efforts. But when after office in evening they won't take a single person on bonet, and when we ask this to your bus conductors they start to use abusive words, so I just want to know why this duel standard. As many people come to office by your service they also have to go home. I request you please do something to stop this arogent attitude of your staffs and provide us a singular rules so that no passenger have to suffer

Thanking you with a lots of expectations.
Regards
Suhas Sengupta
[protected]
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